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A 500 error with the message The server had an error while processing your request indicates an internal server error in Serverless Inference.

Why this happens

Internal server errors are typically transient and originate on the server side. They aren’t caused by your request or configuration.

What you can do

To resolve the error, follow these steps:
  1. Retry after a brief wait. Wait a few seconds, then retry your request. For automated retries, use exponential backoff.
  2. Contact support if the error persists. If you continue to see 500 errors after multiple retries, contact W&B support with details about your request.

Server Errors